Why ERP Implementation Fails?
Formulating an ERP solution is a business initiative that can significantly transform the business optimistically and yield enduring benefits. Hence, outlining business objectives is essential for firms to attain ERP software goals.

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Enterprise resource planning (ERP) software often arrives with several confirmations. Right from fixing service industry errors and data collection to saving ERP implementation costs. In contrast, there is always room for delusions during and after implementation.

A basic ERP package comprises nearly 10-25 modules designed to automate every facet of your business processes while integrating multiple departments into one platform. While incorporating an ERP solution with the existing infrastructure, issues will arise. Failures may arrive in the form of terminated production, off-budget operational activities, or a failure to achieve the desired ROI. Experts often address that ERP implementation failure is the result of human error and not due to the nature of the software.

Mentioned below are a few compelling reasons why ERP implementation is a failure:

1. Lack of Realistic Expectations

Companies often charge a lot without a plan with a precise definition of their business requirements and goals- the main ingredient of failure. Institutions must set their benchmarks and precisely define what is a success or a failure coupled with the drawbacks around the corners.

Businesses shouldn’t allow software to decide their business processes. The key is to align the software with business requirements.

2. Negligence to Embrace Change

Most companies often flame out to consider ERP implementation as a critical business asset. No effort lies in assessing user acceptance of the novel system.
However, “change is the only constant,” and firms shouldn’t underestimate the change as it can harm an institution.

To circumvent such challenges, firms must be ready for any change emerging from ERP implementation. Staff engagement and opinions can help ease the implementation process. Additionally, solution compatibility with the company’s culture is a must. Employees within the firm must be ready to adapt to emerging changes.

3. Lack of Shareholders’ Commitment

ERP implementation is not an overnight task! It requires support from stakeholders and employees, too. Undoubtedly, getting top executives involved in a task is a challenge. For stakeholders’ onboarding, you will have to impart proper training, coaching, or any other activity that can help you attain business goals. Besides, it’s essential to warn stakeholders of potential risks, irrespective of the big rewards that lie in ERP implementation.

4. Lack of Proficient Project Managers

Poor project management is a common phenomenon within organizations. Activities as intense as ERP implementation involve emerging issues. Good leadership is the need of the hour to hold people and track things. To avoid such odds, employ someone to take charge of the implementation and management. If you don’t happen to find someone proficient, outsource your ERP implementation needs.

5. Improper System Alignment with Business Processes

Every technological intervention needs modification at some point to fit the business specifics. But, before making necessary changes or updates you’ll have to identify the areas that need enhancement. ERP solutions never fail, it’s just a part of malfunctioning, which results in degrading the entire project’s quality. Organizations often seem to implement or introduce customizations that work against anticipated perks. Concerning the same, companies must evaluate what particular jerks might be delaying the project’s success and offers measures to remedy them.

6. Lack of Budgeting for Equivalent Software

Companies overlook that they might require some additional software during or after the implementation process. That is, no budgeting is set to cater to such overheads. Significantly, these overlooked accompaniments lead to the failure of parts if not the ERP system. It’s recommended to have a set budget for such ERP implementation scope.

7. Negligence to Application Inadequacies

A few prerequisites are necessary for the successful implementation of ERP software. At times, some system functionalities may fail to operate as expected.

Lack of proper management may also result in delegated workflow causing security issues. Additionally, there’s the possibility of a deficiency of inquiry access to configurations across the implementation procedure followed by an insufficiency of the system-based audit trail. A blind eye to these weaknesses can fail in ERP implementation.

8. Excessive Dependency on Consultants

Dependency on completely consultants is the business’s inefficiency leading to team redundancy. The company must control key business processes and state the consultants responsible. There should be room for seamless transformation of executive and other managerial positions. Thus, ensuring knowledge is impart and shared with every new staff member.

9. Overburdening of IT Department

ERP implementation process demands a lot from the IT department. However, the IT department is not responsible for the manufacturing and financial process. Therefore, they’re not proficient enough to change in these segments. Expert integration within vital business processes of a firm can serve as direct support for ERP implementation in particular departments.

10. Inadequacy to Train End Users

Post-ERP implementation, companies assume that the employees can proficiently use the ERP system. Hence, companies abort investing in employee training. Authoritative personnel of the company must appoint a dedicated project manager, or ambassador who possesses a deep understanding of the ERP solution. These individuals must be proficient enough to train fellow employees concerning the usage and functionalities of the system. This strategy boosts the possibilities of a successful ERP implementation.


Formulating an ERP solution is a business initiative that can significantly transform the business optimistically and yield enduring benefits. Hence, outlining business objectives is essential for firms to attain ERP software goals. The involvement of key personnel, i.e., shareholders and employees will ensure the best outcome.

We at Smartinfologiks believe ERP Is The Basic Right For Every Business . Business requirements are agile, versatile and adaptive, this calls for management principles driven by the requisites for cost effective and efficient management, whilst delivering to customers. Central to this understanding and deep interaction with our clients, we present to you BizSuite – Prime. BizSuite stands for Business Management Suite. A highly flexible and efficient Operations Management System. BizSuite helps businesses from small to SME to large corporates manage all sorts of operations and processes such as starting from sales and leads, inventory, human resources, project management, procurement and purchasing, after sales and services, asset management, etc. With multi branch and warehousing systems BizSuite just fits into your daily routine.

Some of the key features of BizSuite’s – Cloud ERP:

  1. Flexible multi dashboard with advanced reports & analytics
  2. Built in checklists and compliance system
  3. Audit trail support ,Automated rule based notifications
  4. Built in knowledge management
  5. Highly productive communication tools supported by AI & NLP based chatBots

Empowered with above features along with enperprise modules bizsuite is the perfect choice for every size organisation.

To reduce the possibility of ERP implementation failure, reach out to Smartinfologiks- the best ERP software solution provider .

With every invention come pitfalls! When you avoid the above complexities, your odds of avoiding an ERP failure will enhance productively.


As your single stop IT partner, Smartinfologiks has transformed businesses with strong and adaptable technological and digital solutions that suffice the prerequisites of today and unlock the benefits of tomorrow. Combining the various industrial expertise and cutting edge technologies, Smartinfologiks has trapped an honour of delivering reliable and scalable cross platform and enterprise software solutions for desktop, browser & mobile devices, & products that ideally suit the demands and behaviour of the end-users.