Erp Integration The Ultimate Benefits To E Commerce Business

Table of Contents

• Introduction
• ERP eCommerce Integration- The Description & Significance
• Curating Leading Benefits of ERP Integration With E-commerce Business
• Driving ERP Integration Into Action

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Introduction

E-commerce has been a game changer in the way people shop and sell products. The adroitness and convenience initiated by eCommerce are exemplary. This made eCommerce rise exponentially. As per IMARC Group, the global e-commerce market size recorded about US$16.6 trillion in 2022. And is further predicted to reach around US$70.9 trillion by 2028, at a CAGR of 27.43% during the forecast period of 2023-2028. (Source: ImarcGroup)

ERP integration  with eCommerce business has become a popular phenomenon for  B2B organizations  seeking to draft an effective  online sales channel. This demands businesses in the eCommerce domain to pair up with the best technology and techniques to discern customers’ nerves and market trends to remain at a competitive edge. One such smart move is to  integrate ERP with an e-commerce website.

Optimize core workflows specific to customers’ demands with  ERP and e-commerce integrations. This post will highlight the worth of this integration and the advantages it serves.

ERP Integration with eCommerce– The Description & Significance

eCommerce businesses/websites  are mostly reliant on  eCommerce platforms including Shopify or WooCommerce  to trace the progress of the  online business. The tool is proficient enough to automate website performance, operations, sales, inventory, marketing, supply chain, etc.

Besides, an  advanced planning tool,  ERP  enables businesses to maintain everything at their disposal. It binds together the operational departments of finance,  accounting,  CRM, marketing,  supply chain,  etc, so that the team leverages smooth workflow.

For a ground-breaking  eCommerce business, you need to integrate  ERP with eCommerce websites  to ensure error-free and  advanced online transactions  coupled with  customer-business communication.

Though many  e-commerce businesses  still lack  ERP integration,  they fail to seize magnificence and celerity on different fronts. A failure to have an effective  ERP and eCommerce platform integration  in place knocks down  eCommerce stores  to:

• Sell less since they lack an understanding of what products appeal to the customers.  Online outlets  might fail to track past buyings, reviews, returns, and other metrics that can help to resell or cross-sell more.
• They need to perform more manual work to acquire relevant customer data since direct import and export aren’t possible.
• Are prone to less visibility on vital metrics since different departments might lack linking or association.
• Performing  manual sales orders  can be daunting. The lack of a  well-integrated ERP eCommerce business  forces  online store owners  to upload sales orders manually leading to multiple hassles as uploading product data in Excel poses a lot of errors.
• Spending more time on fixing the errors. The lack of ERP and e-commerce linking leads to error-prone shipping, tracking,  customer information, and other operational areas.

With these failures and restrained functionalities, no online store can expand its horizon. Hence, experts at Smartinfologiks recommend using a  full-fledged ERP  like  BizSuite ERP software  and integrating it with its  eCommerce platform.

Curating Leading Benefits of ERP Integration With E-commerce Business

If you’ve employed the services of  Shopify eCommerce development  that makes your shop completely integrated with  BizSuite ERP, things are far better. There are multiple instances to prove it. Mentioned below are the infallible benefits of making an attempt.

1. Fewer Errors with More Upgraded Data

BizSuite integration  paves the way to  real-time data processing  and  automated data  upload of shipping, tracking, and  customer information, hence, there is no room for errors.  Inventory and purchase data  will be directly exported or uploaded from the website and will keep the squad posted about the same. This won’t cause data redundancies.

2. Scaling Down Operational Expenses

Automation of workflow  requires less workforce to manage your  online store. Automated  online order data  causes minimal re-works and order backfires- a crucial aspect of controlling  operational expense.

3. Optimized Use of Time

Time is the real business when the business comes into play and  BizSuite ERP integration  with e-commerce assists online store owners to save real-time time while emphasizing key workflows. The team need not upload  manual sales orders  as customer request handling is automated. Hence, in minimal time, more actions take place and pay well in the future.

4. Improved Internal Productivity

The linking of two major fronts helps the back-end team to act productively and streamline the workflow.

The sales team can avoid the hassle of tracking the orders manually. They will acquire sales order details the moment the order takes place. On the other hand, the marketing team need not spend hours finding the bulk demand for a particular product and which one requires more exposure as they will leverage product-wise sales breakdown.

5. Improved Customer Satisfaction

Considering  customer-business communication,  customer care executives  BizSuite ERP  enables them to track tickets, solve them on a  real-time basis, and keep the customer informed about the queries’ progress.

6. Elaborate Reports

Avoid intertwining with different departments and their strewed data. Acquire specific and  data-rich reports  in a single click with  BizSuite ERP  which will help gather data from multiple departments and produce detailed reports.

7. Custom-Build Service

When you possess customer  purchase data  and its value, it’s really easy to customize the purchasing experience for the customers. Amazon managed to acquire excellent service customization by employing this integration.

8. Keeping Customers Posted

Moder-day  online shoppers  desire daily updates about every petite thing. With  ERP and e-commerce website integration, it’s possible, because you can transfer  real-time updates  and  notifications.

9. Maintaining Certitude

When a customer acquires updates on each and every product and possesses an in-depth insight into their orders’ status, winning their trust is effortless. Building trust is a key ingredient where  online stores  are way behind brick-and-mortar businesses. But this integration is a steal deal.

10. Accessibility to Key Data

With this integration in place,  online stores  can easily access every data and information they need to expand and scale up their business.

Driving ERP Integration Into Action

Even the most established brands understand that interacting with patrons through their smartphones and other mobile devices, like tablets, is the most effective medium to attract their attention, generate brand interest, and motivate them to make a purchase. Businesses are not sure of how to develop an app for their company.

Boosting an  online business  will be seamless if you employ Smartinfologiks’ seasoned  BizSuite e-commerce development services  and leverage  ERP integration. Hence, you can have better control over the business and formulate the right decisions at the right instance.